shipping & returns

shipping policy

When orders are placed please allow 2 days for product handling and 5-7 business days for shipping. Order is shipped discreetly in standard USPS packaging.

return & exchange policy

Due to the nature of our products, once an item leaves our warehouse it is considered used, and therefore ineligible for return or exchange due to health and safety concerns. Our staff is trained in all of our products and more than happy to help you select the right item for you, if you have any questions before purchasing, please direct them to us via our contact form. If you have made your purchase through one of our consultants, either through one of our Home Parties or on their replicated website, please direct all questions or concerns to your consultant. If you believe your item is defective, and you are within the warranty period, please use our contact form or contact a consultant.

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© 2020-2021 by The Kink Shop.

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